Privacy Policy

Last updated: 28 September 2026

Identity and role of the data controller

timezik acts as the data controller for the purposes of this privacy policy. We are responsible for deciding how and why personal data about visitors to our commercial website is processed. Our operations focus on providing Course A media timing and production resources that support broadcast schedules, studio cues, camera timing, audio checks and smooth workflows for live shows. All processing is carried out in accordance with UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations.

Scope of the notice and the people it covers

This notice applies to anyone who visits our website, submits information through the contact form, or otherwise interacts with our services from within the United Kingdom. It covers both registered and unregistered users, including those who simply browse pages about our media timing tools. The policy does not apply to third-party websites linked from our content, which operate under their own privacy rules.

Categories of personal data and the sources from which they are obtained

We collect identification data such as name and email address when you use the contact form. Usage data including IP address, browser type and pages visited is gathered automatically through server logs. Technical data relating to your device and connection is obtained when you interact with our production resource descriptions. No data is purchased from external brokers; all information comes directly from you or from your browser during normal site use.

Purpose-by-purpose explanation of processing and the legal basis for each purpose

We process contact details to respond to enquiries about broadcast schedules and studio workflows under the legal basis of legitimate interest and, where appropriate, consent. Usage data is analysed to improve site performance and to ensure reliable delivery of timing information under legitimate interest. Log data is retained to detect and prevent technical faults that could disrupt live show preparations, again relying on legitimate interest. Cookie data supports essential site functions under the basis of strict necessity and, for non-essential cookies, consent.

Whether providing data is required and the consequences of not providing it

Supplying your name and email through the contact form is voluntary. If you choose not to provide these details we will be unable to reply to your message about camera timing or audio checks. Browsing the site without submitting any information still generates limited usage data necessary for basic security and functionality.

Cookies and similar technologies

Our website uses cookies and similar technologies to remember preferences and to maintain session stability during visits. A site-wide cookie banner allows you to manage non-essential cookies. Please refer to our separate Cookie Policy for a full list of cookies deployed and the controls available to you.

Processors, service-provider categories, recipients, and disclosures required by law

We engage carefully selected service providers such as hosting companies, analytics platforms and email delivery services to operate the site. These processors only receive the minimum data required and are bound by contract to protect it. We may disclose information if required by law, court order or to protect the rights and safety of timezik or the public.

International transfers and the safeguards used when they apply

Some of our service providers are located outside the United Kingdom. When personal data is transferred internationally we rely on UK Government adequacy regulations where available or on standard contractual clauses approved by the Information Commissioner’s Office to ensure an equivalent level of protection.

Specific retention periods or defensible criteria for deciding them

Contact form submissions are retained for twelve months after the last correspondence to allow follow-up on production resource queries. Server logs are kept for ninety days before automatic deletion. Usage data used for analytics is aggregated and anonymised within thirty days. These periods are reviewed regularly to ensure they remain necessary and proportionate.

Security and data-minimisation practices

We apply industry-standard technical and organisational measures including encryption in transit, access controls and regular security reviews. Data collection is limited to what is strictly required for the stated purposes. No absolute guarantee against all risks can be given, but we continuously work to reduce the likelihood and impact of any incident.

All applicable data-subject rights and a practical method for exercising them

You have the right to access, rectification, erasure, restriction, portability and objection in relation to your personal data. To exercise any of these rights please contact us using the details on our Contacts page or by writing to First Floor, Windmill House, 127-128 Windmill Street, Gravesend, Kent DA12 1BL. We aim to respond within one month of receiving a verifiable request.

The right to withdraw consent and object to direct marketing or profiling

Where processing is based on consent you may withdraw that consent at any time by contacting [email protected]. We do not engage in direct marketing or automated profiling of visitors. If you receive any unwanted communication from us you can object by using the unsubscribe mechanism or by emailing [email protected].

The right to complain to the competent supervisory authority

If you are dissatisfied with how we handle your personal data you may lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority. Contact details and guidance are available on the ICO website.

Children or age restrictions

Our services are intended for professional users involved in live broadcast production. We do not knowingly collect personal data from children under the age of eighteen. If we become aware that such data has been collected we will delete it promptly.

Automated decision-making and profiling

We do not use automated decision-making or profiling that produces legal or similarly significant effects for individuals. Any analytics performed are limited to aggregate statistics about site usage.

Policy changes and the effective or last-updated date

We may update this policy to reflect changes in law, technology or our business practices. The date at the top of the page indicates when the current version was last revised. Continued use of the site after an update constitutes acceptance of the revised terms.